lidianemon

aparece as opções para desligar,reiniciar e esperar,só que não desliga
ja usei o ccleaner,spyboot,anti-virus e nada

Usei o HijackThis:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 19:29:38, on 8/3/2011
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Java\jre6\bin\jqs.exe
C:\Arquivos de programas\Arquivos comuns\Nero\Nero BackItUp 4\NBService.exe
C:\Arquivos de programas\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe
C:\WINDOWS\system32\wbem\wmiapsrv.exe
C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe
C:\Arquivos de programas\KWorld Multimedia\HyperMediaCenter\DTVR\Scheduled.exe
C:\Arquivos de programas\Nokia\Nokia PC Suite 7\PCSuite.exe
C:\Arquivos de programas\Shutterfly\Studio\BIN\SFlyStudio.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
C:\Arquivos de programas\KWorld Multimedia\TV Tuner Card Utilities\HMCP3XCtl.exe
C:\Arquivos de programas\Microsoft Office\Office12\ONENOTEM.EXE
C:\Arquivos de programas\PC Connectivity Solution\ServiceLayer.exe
C:\Arquivos de programas\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Arquivos de programas\PC Connectivity Solution\Transports\NclUSBSrv.exe
C:\Arquivos de programas\PC Connectivity Solution\Transports\NclRSSrv.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\explorer.exe
C:\Arquivos de programas\Java\jre6\bin\jucheck.exe
C:\Documents and Settings\Lidiane\Meus documentos\Downloads\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.localstrike.net/
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\Arquivos de programas\Scpad\scpsssh2.dll
O2 - BHO: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Arquivos de programas\ConduitEngine\ConduitEngine.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Arquivos de programas\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveShellExtensions.dll
O2 - BHO: Auxiliar de Conexão do Windows Live - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: G-Buster Browser Defense - {C41A1C0E-EA6C-11D4-B1B8-444553540000} - C:\Arquivos de programas\GbPlugin\gbieh.dll
O2 - BHO: G-Buster Browser Defense CEF - {C41A1C0E-EA6C-11D4-B1B8-444553540003} - C:\Arquivos de programas\GbPlugin\gbiehcef.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre6\bin\jp2ssv.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Arquivos de programas\Windows Live\Toolbar\wltcore.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Arquivos de programas\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Arquivos de programas\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Conduit Engine - {30F9B915-B755-4826-820B-08FBA6BD249D} - C:\Arquivos de programas\ConduitEngine\ConduitEngine.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [SkyTel] SkyTel.EXE
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Arquivos de programas\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [GrooveMonitor] "C:\Arquivos de programas\Microsoft Office\Office12\GrooveMonitor.exe"
O4 - HKLM\..\Run: [avast5] C:\ARQUIV~1\ALWILS~1\Avast5\avastUI.exe /nogui
O4 - HKLM\..\Run: [HP Software Update] C:\Arquivos de programas\HP\HP Software Update\HPWuSchd2.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Arquivos de programas\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Center Agent] C:\Arquivos de programas\KWorld Multimedia\HyperMediaCenter\DTVR\Scheduled.exe
O4 - HKCU\..\Run: [PC Suite Tray] "C:\Arquivos de programas\Nokia\Nokia PC Suite 7\PCSuite.exe" -onlytray
O4 - HKCU\..\Run: [ShutterflyStudio] C:\Arquivos de programas\Shutterfly\Studio\BIN\SFlyStudio.exe /trayonly
O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Lidiane\Configurações locais\Dados de aplicativos\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [nltide_3] rundll32 advpack.dll,LaunchINFSectionEx nLite.inf,C,,4,N (User 'Default user')
O4 - Startup: Recorte de tela e Iniciador do OneNote 2007.lnk = C:\Arquivos de programas\Microsoft Office\Office12\ONENOTEM.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Remote Control.lnk = C:\Arquivos de programas\KWorld Multimedia\TV Tuner Card Utilities\HMCP3XCtl.exe
O8 - Extra context menu item: E&xportar para o Microsoft Excel - res://C:\ARQUIV~1\MICROS~1\Office12\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Arquivos de programas\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: Incluir no Blog - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Arquivos de programas\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Incluir no Blog no Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Arquivos de programas\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: &Enviar para o OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\ARQUIV~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsof...ss/allinone.asp
O16 - DPF: {20A60F0D-9AFA-4515-A0FD-83BD84642501} (Checkers Class) - http://messenger.zon...kr.cab56986.cab
O16 - DPF: {4A85DBE0-BFB2-4119-8401-186A7C6EB653} - http://messenger.zon...S.cab109791.cab
O16 - DPF: {C3F79A2B-B9B4-4A66-B012-3EE46475B072} (MessengerStatsClient Class) - http://messenger.zon...nt.cab56907.cab
O16 - DPF: {DB6BF2CD-4F59-4F1C-AA9C-D08C0B61A931} (GbpDistObj Class) - https://imagem.caixa...cab/gbpdist.cab
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Arquivos de programas\Microsoft Office\Office12\GrooveSystemServices.dll
O20 - Winlogon Notify: GbPluginBb - C:\Arquivos de programas\GbPlugin\gbieh.dll
O20 - Winlogon Notify: GbPluginCef - C:\Arquivos de programas\GbPlugin\gbiehCef.dll
O21 - SSODL: CompIBBrd - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll
O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: scpLIB - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll
O23 - Service: avast! Antivirus - AVAST Software - C:\Arquivos de programas\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Arquivos de programas\Java\jre6\bin\jqs.exe
O23 - Service: Nero BackItUp Scheduler 4.0 - Nero AG - C:\Arquivos de programas\Arquivos comuns\Nero\Nero BackItUp 4\NBService.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: ServiceLayer - Nokia. - C:\Arquivos de programas\PC Connectivity Solution\ServiceLayer.exe

--
End of file - 9479 bytes

desde já agradeço!!!