11 replies to this topic

[brunoXP]

Olá pessoal,

Uma amiga minha quer conectar-se à Internet pela escola dela.

No computador (conexão discada), está instalado um modem da Intel e há linha telefônica conectando o PC e uma saída de telefone.

Ela tenta conectar e dá um erro numerado como 797, que diz:

Erro 797

O modem ou dispositivo de conexão não foi encontrado.
Certifique-se de que ele esteja corretamente instalado em seu computador.

O que pode ser isso?

Valeu a quem me der um HELP.

[_mcl_]

Deve ser um problema com um modem, deve ser algum problema ou ele naum esta instalado, a solução seria reinstalar ele!!!

[COWBOY_4ever]

Esse erro só ocorre no Win200 e XP.
Ou o sistema não detectou o modem ou o driver que não é o correto (pode ainda ser algum conflito).

Se reiniciando o pc não resolver, verifique se a placa está bem encaixada e atualize o driver do modem.

[brunoXP]

Realmente, ela usa Windows 2000 Professional.

Porém não sei se ela tem o CD do modem, e não gostaria de abrir a máquina dela.

[cabeca_441]

ve se nao esta dando nenhum conflito e se nao me engano o 2000 pro reconhece o modem da intel automaticamente ...se vc deleta-lo assim q reiniciar o pc ele ja vai reconhecer sem precisar do cd para a instalaçao..

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